General support
Account, billing, or app questions. We reply within one business day.
Get in touch
Talk to a human, not a ticket queue.
Whether it's a question about the encryption, a business deployment, or something you found in the protocol — here's how to reach us.
Security disclosure
Found a vulnerability? Tell us first — reports go straight to the people who can fix them.
security@cognos.io PGP available
- Zurich, Switzerland
- Climacrux GmbH · A Swiss company building software for a better world.
- Hours
- Monday–Friday, 9:00–18:00 CET. Security reports are monitored continuously.
- Legal notice
- Climacrux GmbH
St. Niklausenstrasse 96
6047 Kastanienbaum
Switzerland - Company ID CHE-372.115.477