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Two-factor authentication

Add a second step to signing in — a 6-digit code from an authenticator app. It protects your login, not your data.

4 min read Updated 22 July 2026

1Turn it on

  1. Open Security & keys

    Go to Security & keys and select Enable two-factor authentication.

  2. Confirm your password

    Then scan the QR code with an authenticator app, or type the setup key by hand.

  3. Enter a code to confirm

    Type the 6-digit code from the app and select Verify and enable.

  4. Save your recovery codes

    Store the recovery codes you're shown — they're your way back in if you lose the app.

The two-factor setup screen showing a QR code and a field to enter a 6-digit code.
Scan the QR code, then confirm with a 6-digit code.

2Signing in with it

After your password, you'll enter the current 6-digit code. Ticking Remember this device for 30 days skips the code on that device for a while.

3Good to know

  • Authenticator app only — Cognos doesn't send codes by email.
  • Trusted devices are cleared when you log out, disable two-factor, regenerate recovery codes, or change your password.
  • Two-factor guards your login. Your data is still unlocked by your Account Key.

Keep reading

Recovery codesRecovery codes are one-time backup codes that get you in if you lose your authenticator app.Signing inLog in with your email and password. On a new device, you'll also enter your Account Key to unlock your data.Your Account KeyThe Account Key is the single secret that unlocks your encrypted data. Cognos never stores it, so keep it safe.